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Online Customer Care Job at Zarone Techologies Limited

Job Vacancies in Nigeria

Online Customer Care Job at Zarone Techologies Limited

Zarone Technologies Limited is recruiting suitably qualified candidates to fill the position below:
Job Position: Online Customer Care Executive
Job Location: Lagos
Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: info.zaronetechnologiesltd@gmail.com using the “Job Title” as the subject of the mail.

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