Zarone Technologies Limited is recruiting suitably qualified candidates to fill the position below:
Job Position: Online Customer Care Executive
Job Location: Lagos
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: email@example.com using the “Job Title” as the subject of the mail.