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Customer Service Representative Needed At Universal TV Centre Canada

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Customer Service Representative Needed At Universal TV Centre Canada

Customer Information Service Representative – Retail Needed At Universal TV Service Centre  Canada

Job details

  •  LocationSurrey, BC
  •  Salary$$15.00 to $18.00HOUR hourly for 30 to 40 hours per week
  •  Terms of employmentPermanent
    Full time
  •  Start dateStarts as soon as possible
  •  Vacancies2 Vacancies
  • Verified
  • Source Job Bank #1490934

Job requirements

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Languages

English

Education

Secondary (high) school graduation certificate

Experience

Experience an asset

Specific Skills
Address customers’ complaints or concerns; Receive payments; Maintain records and statistics; Issue receipts and other forms; Explain the type and cost of services offered; Answer inquiries and provide information to customers
Personal Suitability
Effective interpersonal skills; Team player; Excellent oral communication; Client focus; Reliability; Organized; Punctuality

How to apply

By email

admin@utvsc.com

Advertised until

2020-07-13

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